CrossLoop A Different way to Fix your PC

May 30, 2009 porkchop 6 comments

Do you still bring your computer into the Tech shop, or call someone in to fix your computer? Thanks to the Internet, that will be a thing of the past. There is a program called CrossLoop, which is a remote assistance tool, which means that you download this very small application, that allows techs from the CrossLoop website, to connect remotely to your PC. You have this unique code, that must be given out before connecting, so nobody can connect to your PC without that code, and also the program has to be running, so you don’t have to worry about someone unauthorized accessing your PC. This program is so great because usually what happens when you bring a computer into one of those tech shop’s, they might fix your problem in less than 1hour and bill you 4 hours or more for the problem, they just let your PC sit there for awhile, since they know the customer is not there watching them. When you find a helper on CrossLoop, you watch exactly what the person is doing, you will see the mouse move around, and applications opening up. Also if you know about computers, you can also be a tech on that site and help people fix there computers and make a little bit of money off the side. Also each time a session is complete a customer writes a review about there experience with the tech, if they were helpful, so I suggest taking the techs on there that have the best reviews. Of course the CrossLoop application does not have to be used exclusively for help from there site, you could let a friend on your computer from overseas who knows about computers to take a look for free, it is a great free remote assistance application. The only negative part of CrossLoop is that, if there are hardware errors, of course you can’t get those fixed online, but they can be diagnosed, but not fixed, so you will most likely have to bring your PC into a shop, if you do not know how to fix it. But most of the basic problems such as virus infection and spyware infections can be setup by someone on remote assistance, even router configuration can also be done, for wireless networks. It is a great idea that they made this program/site because now people can save a lot of time getting there computer fixed, rather than the hassle of disconnecting everything bringing it into the shop then have to reconnect everything back. As always if you need help you can contact me using the contact form above or post a comment under this post, and I can try to help if you have a computer problem.

Find a helper, get the program here http://www.crossloop.com/