Porkchop Technology Review's

CrossLoop A Different way to Fix your PC

by porkchop on May.30, 2009, under Software

crossloop

Do you still bring your computer into the Tech shop, or call someone in to fix your computer?  Thanks to the Internet, that will be a thing of the past.  There is a program called CrossLoop, which is a remote assistance tool, which means that you download this very small application, that allows techs from the CrossLoop website, to connect remotely to your PC.  You have this unique code, that must be given out before connecting, so nobody can connect to your PC without that code, and also the program has to be running, so you don’t have to worry about someone unauthorized accessing your PC.  This program is so great because usually what happens when you bring  a computer into one of those tech shop’s, they might fix your problem in less than 1hour and bill you 4 hours or more for the problem, they just let your PC sit there for awhile, since they know the customer is not there watching them.  When you find a helper on CrossLoop, you watch exactly what the person is doing, you will see the mouse move around, and applications opening up.  Also if you know about computers, you can also be a tech on that site and help people fix there computers and make a little bit of money off the side.  Also each time a session is complete a customer writes a review about there experience with the tech, if they were helpful, so I suggest taking the techs on there that have the best reviews.  Of course the CrossLoop application does not have to be used exclusively for help from there site, you could let a friend on your computer from overseas who knows about computers to take a look for free, it is a great free remote assistance application.  The only negative part of CrossLoop is that, if there are hardware errors, of course you can’t get those fixed online, but they can be diagnosed, but not fixed, so you will most likely have to bring your PC into a shop, if you do not know how to fix it.  But most of the basic problems such as virus infection and spyware infections can be setup by someone on remote assistance, even router configuration can also be done, for wireless networks.   It is a great idea that they made this program/site because now people can save a lot of time getting there computer fixed, rather than the hassle of disconnecting everything bringing it into the shop then have to reconnect everything back. As always if you need help you can contact me using the contact form above or post a comment under this post, and I can try to help if you have a computer problem.

Find a helper, get the program here http://www.crossloop.com/

  • Share/Bookmark
Blog Traffic Exchange Related Posts Related Websites
:, , ,

4 Comments for this entry

  • petites annonces

    Thanks very much for taking your time to create this very useful infos .

  • Andrew Donnelly

    Hi Porkchop,

    Would you be interested in reviewing a desktop sharing app for both remote support and web conferencing?
    The app is Mikogo and it allows you to share your screen with up to 10 people live over the Web. Free for commercial use, easy and very secure – 256bit AES encryption. Drop by the website http://www.mikogo.com and please feel free to contact me if you would like further info.

    Cheers!

    Andrew Donnelly
    The Mikogo Team

  • porkchop

    Hello Andrew, I looked at your desktop sharing app and it looks great, I will like to review it, but at the time right now I am kind of busy (should be available in a couple days), I’ll get back to you though when I will review it, thanks for coming by and posting.

  • Jasmin

    Hi,
    have you ever heard about TeamViewer? TeamViewer is a remote control and desktop sharing solution of the TeamViewer GmbH in Germany (http://www.teamviewer.com). TeamViewer establishes connections to any PC or server all around the world within just a few seconds. You can remote control a partners desktop to give online assistance, or you can show your screen to a customer – all without worrying about firewalls, IP addresses and NAT. TeamViewer also has a lot of other features. All this is free for personal use. Find out why more than 15.000.000 users trust TeamViewer!

    All the best,
    Jasmin
    TeamViewer GmbH Germany

1 Trackback or Pingback for this entry

Leave a Reply

Looking for something?

Use the form below to search the site:

Still not finding what you're looking for? Drop a comment on a post or contact us so we can take care of it!

Visit our friends!

A few highly recommended friends...